Kontigensi : Jurnal Ilmiah Manajemen

The Influence of ESG Disclosure, Profitability, and Company Size on the Value of Food and Beverage Companies Listed on the Indonesia Stock Exchange

2026-06-30T08:11:59+00:00

Company value is an important indicator for investors in making investment decisions, particularly in the food and beverage sector, which plays a strategic role in the Indonesian economy. The purpose of this research is to examine the influence of ESG disclosure, profitability, and company size on the value of food and beverage companies listed on the Indonesia Stock Exchange (IDX). This study used a purposive sampling method, with a total sample of 23 companies. Secondary data from financial statements and company sustainability reports were used as sources of information. Multiple linear regression analysis was applied in the research using SPSS. The results show that ESG disclosure has a negative and significant effect on company value, while profitability has a positive and significant effect on company value. Meanwhile, company size has a negative and significant effect on company value.

Segmentation Of Political Participation Based On Political Marketing

2026-06-30T08:11:46+00:00

The purpose of this study is to analyze the segmentation of political participation based on political marketing. Political participation is an activity that involves the role of the community, both directly and indirectly, aimed at influencing government policies for the public interest. To be able to encourage participation, political marketing is needed. Currently, political marketing is not only used for business, but also for all fields, one of which is politics. Various candidates or political actors use various forms of political marketing to increase public participation. However, the resulting level of political participation is not uniform. Differences in political marketing strategies received by the public give rise to diverse responses, forming different political participation segmentations. The research method used is quantitative by distributing questionnaires to respondents. The population in this study is the community registered in the 2024 permanent election. The sample collection technique uses non-probability sampling with a convenience approach. The sample used in this study was 384 respondents. The data obtained were analyzed using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) and Finite Mixture Partial Least Squares (FIMIX-PLS) approaches. The results of this study indicate that marketing communication, advertising, and visibility influenced online participation by 41.4%, but this influence was still limited and failed to significantly increase offline political participation by only 0.7%. The segments were divided into three, with Segment 1 being the largest (41.8%), Segment 2 (40.7%), and Segment 3 (17.5%).

The Influence of Change Planning, Change Communication, Change Readiness, and Participation on the Success of New Policy Implementation: A Study of Local Government Agencies in Indonesia

2026-06-30T08:11:32+00:00

The implementation of new policies in the public sector in Indonesia often faces significant challenges, including employee resistance, ineffective communication, and low participation in the change process. This study aims to explore the factors influencing the successful implementation of new policies in local government agencies using a qualitative approach. Through in-depth interviews with employees directly involved in policy implementation, this study explores their perceptions of change planning, change communication, change readiness, and employee participation. Initial findings indicate that employee readiness and clear change communication are crucial factors in reducing resistance and accelerating the adoption of new policies. Furthermore, active employee participation in change planning has been shown to increase policy acceptance. The study also found that despite thorough planning, without effective communication and employee mental readiness, organizational change is difficult to succeed. These findings underscore the importance of building strong organizational readiness, designing transparent communication, and encouraging employee participation in the change process. A practical recommendation from this study is to improve change management by facilitating open dialogue and more inclusive participation at every stage of policy implementation.

The Effect Of Credit Risk, Corporate Social Responsibility (CSR), Company Age And Quality Awards On Company Financial Performance

2026-06-30T08:11:19+00:00

The financial performance of companies in the financial sector is a key indicator of management effectiveness in managing resources and ensuring business sustainability, particularly during the period of economic uncertainty from 2020 to 2024. Financial performance is influenced by various factors, including credit risk, corporate social responsibility, firm characteristics, and reputation as reflected through quality awards. This study aims to analyze the effect of credit risk, corporate social responsibility (CSR), firm age, and quality awards on the financial performance of financial sector companies listed on the Indonesia Stock Exchange (IDX). This study employs a quantitative approach using panel data regression. The research sample was selected through purposive sampling of financial sector companies during the 2020–2024 period. Financial performance is proxied by Return on Assets (ROA), credit risk is measured using Loan Loss Provision (LLP), CSR is measured based on theInternational StandardsGRIsocial indicators, firm age is measured by the length of time the company has been established, and quality awards are measured by the number of awards received. The results indicate that credit risk and firm age have a negative and significant effect on financial performance, CSR has no significant effect, while quality awards have a positive and significant effect on financial performance. This study provides a theoretical contribution by enriching the literature on financial performance determinants in the financial sector and offers practical implications for management, investors, and regulators in strategic decision-making.

Analysis Of Factors Affecting Credit Allocation To Msmes

2026-06-30T08:11:06+00:00

Banks play an important role in supporting economic growth through their intermediation function, namely collecting funds from the public and redistributing them in the form of credit. One of the sectors that highly depends on bank financing is Micro, Small, and Medium Enterprises (MSMEs), which significantly contribute to the national economy. However, MSMEs still face various obstacles in accessing financing, making it important to analyze the factors influencing credit distribution to this sector. This study aims to examine the influence of internal and external banking factors on MSME credit distribution at PT Bank Pembangunan Daerah Jawa Timur Tbk. The independent variables used in this study are Capital Adequacy Ratio (CAR), Non Performing Loan (NPL), Third Party Funds (DPK), Operating Expenses to Operating Income (BOPO), Return on Assets (ROA), and inflation, while the dependent variable is MSME credit distribution. This research employs a quantitative approach using multiple linear regression analysis on monthly data from 2020–2024 obtained from published financial statements and official macroeconomic data. The results show that simultaneously all independent variables significantly influence MSME credit distribution. However, partially only Non Performing Loan (NPL) has a negative and significant effect on MSME credit distribution. These findings indicate that credit quality is the main determinant in bank lending policies. Therefore, strengthening credit risk management is essential to maintain the sustainability of MSME financing and banking system stability.

The Effect Of Ease Of Service Access, Information Transparency, And Speed Of Disdukcapil Services On The Satisfaction Of The People Of Bintan Regency

2026-06-08T07:56:20+00:00

This study aims to analyze the influence of ease of access to services, information transparency, and speed of services on public satisfaction in the context of digital-based public services. This study uses a quantitative, survey-based approach. The population in this study comprises all people who use services at the Population and Civil Registration Office of the Bintan district, totaling 182,355. A sample of 100 respondents was selected using the Slovin formula, with a 10% margin of error. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test validity, reliability, and the relationships among variables. The test results show that the entire construct meets the criteria for validity and reliability. The R-Square value of 0.853 indicates that the independent variables in the model explain 85.3% of the variation in public satisfaction. The results of the hypothesis test partially support the hypothesis that ease of access to services has a positive, insignificant effect on community satisfaction. That information transparency has a positive, insignificant effect on community satisfaction. On the contrary, service speed has been shown to have a positive and significant impact on public satisfaction. These findings indicate that service aspects with a direct, tangible impact on society, especially the speed of service completion, are the main factors shaping satisfaction. This research provides a theoretical contribution by strengthening Service Quality Theory in the context of digital public services, as well as a practical contribution to the government, which should prioritize improving service speed and efficiency to increase public satisfaction and the sustainability of digital government implementation

The Effect Of Compensation, Intrinsic Motivation, And Work Environment On Employee Work Productivity At CV. Brayan Plywood Use In Lumbir

2026-07-07T08:16:19+00:00

This study aims to analyze the influence of compensation, intrinsic motivation, and work environment on employee work productivity at CV. Brayan Usaha Plywood in Lumbir. This study uses a quantitative approach with a sample of 110 employees obtained through the Slovin formula. Data were collected using a questionnaire and analyzed through validity tests, reliability tests, classical assumption tests, multiple linear analysis, t-tests, F-tests, and coefficients of determination. The results of the study indicate that compensation, intrinsic motivation, and work environment have a positive and significant effect both partially and simultaneously on work productivity. This finding emphasizes the importance of companies to continuously improve the compensation system, strengthen employee intrinsic motivation, and create a conducive work environment to increase work productivity. The implications of this study indicate that efforts to improve these three variables can be an effective strategy for companies in achieving optimal performance. Future research is expected to consider other variables that have the potential to influence work productivity in order to obtain more comprehensive results.

Development Of Empathy Care Training Modules For Preschool Children

2026-07-12T08:18:56+00:00

Preschool children experience rapid development. They enter a golden age characterized by rapid growth and development in various aspects, so during this phase, they must receive optimal stimuli. One of essential attitudes to cultivate in children is empathy. Fostering empathy in children can be effectively accomplished through a structured and systematic educational approach. This research aimed to develop an Empathy Care Training Module specifically for preschool children. The research utilized a research and development (R&D) method, adapting the ADDIE development model, which was simplified by the researchers into three stages: analysis, design, and development. The data collection method used was a feasibility test conducted by five experts on the developed products. For data processing, a Likert scale was used and presented in quantitative form. The results indicated that the average validation score from the experts was 88%, categorized as very feasible. This meant that the empathy care training module for preschoolers was highly suitable for implementation with preschooler children.

Land Management Competence Through Independent Learning At The Ministry Of ATR/BPN

2026-06-30T08:10:53+00:00

The development of effective and equitable land governance requires strengthening the competency of the Land Administrator Functional Position (JFPP) as the core implementer of agrarian policy. However, there is a significant gap between the organization's strategic needs and actual conditions, indicated by a shortage of formation of 82.47%, a low IPASN competency score (70.73% is in the lowest range), and limited classical training capacity with a widyaiswara ratio of 1:549. This study aims to analyze the factors causing the suboptimal development of JFPP competencies and formulate a competency development strategy based on independent learning. The study used a descriptive-exploratory qualitative approach through in-depth interviews with 21 key informants and documentation studies, with thematic analysis based on the Strategic Human Resource Development (SHRD) and Self-Directed Learning (SDL) frameworks. The results show that the main problems lie in the lack of integration of the competency development system with work practices, the dominance of conventional training models, and the suboptimal institutionalization of learning leadership. On the other hand, JFPP has a high learning motivation but has not been facilitated by a structured system. This research formulates an Integrated Self-Directed Learning Strategy based on the 70–20–10 model that integrates experiential, social, and formal learning into the organizational performance system. This strategy encourages a transformation from an administrative approach to an adaptive, embedded learning system oriented toward improving the quality of land services.

Innovation Strategic Of Islamic Education Management In Enhancing Graduate Quality Through Transformational Leadership And Digital Governance Approaches At SMK Bina Mandiri Multimedia Cileungsi

2026-07-18T08:21:33+00:00

This study aims to analyze the strategic innovation of Islamic education management in enhancing graduate quality at SMK Bina Mandiri Multimedia Cileungsi, focusing on the integration of transformational leadership and digital governance. In the era of industrial disruption, vocational institutions based on Islamic values face the dual challenge of maintaining spiritual integrity while meeting modern labor market demands. This research employs a qualitative method with a case study approach, involving deep interviews, observations, and documentation analysis to understand how management innovation is conceptualized and implemented. The results indicate that transformational leadership plays a pivotal role in fostering an innovative culture by internalizing prophetic values—shidiq, amanah, fathanah, and tabligh—into professional work ethics. Furthermore, the implementation of digital governance has streamlined administrative processes, increased transparency, and facilitated data-driven decision-making, which collectively optimize the learning environment. This synergy between visionary leadership and digital-based management has led to a significant improvement in graduate quality, characterized not only by high technical multimedia competencies but also by strong moral character. However, challenges such as the rapid pace of technological change and the need for continuous human resource development remain prevalent. The study concludes that the hybrid model of transformational-prophetic leadership and robust digital governance provides a sustainable framework for Islamic vocational institutions to remain competitive and relevant. These findings offer practical insights for educational stakeholders in designing strategic management frameworks that balance technological advancement with core Islamic principles to produce graduates who are both professionally capable and spiritually grounded.

The Influence of Digital Marketing Capabilities and Customer Relationship Management on Customer Loyalty in the E-Commerce Industry

2026-07-18T08:21:20+00:00

Customer loyalty poses a critical challenge amidst the dynamics of the Indonesian e-commerce industry, which tends to be driven by promotional strategies. This study aims to analyze the influence of Digital Marketing Capability and Customer Relationship Management (CRM) on Customer Loyalty. Utilizing a quantitative explanatory approach, data were collected through an online questionnaire from 150 respondents who are active e-commerce users in Indonesia, selected via purposive sampling. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 3 software.The results indicate that Digital Marketing Capability has a positive and significant effect on Customer Loyalty, with a path coefficient of 0.812 and a large effect size (f2 = 0.675). This confirms that content management, advertisement personalization, and digital interface optimization are the primary determinants of customer retention. Conversely, a unique finding emerged: Customer Relationship Management (CRM) does not have a significant effect on Customer Loyalty (P-Value 0.547; f2 = 0.004). This suggests a shift in consumer behavior in Indonesia, where functional-digital efficiency is prioritized over traditional relational interaction. The model demonstrates moderate predictive power (R2 = 0.588) and good predictive relevance (Q2 = 0.441). The novelty of this research lies in uncovering the dominance of "technocratic loyalty" over relational loyalty within the digital ecosystem. The practical implication for e-commerce managers is the necessity to recalibrate strategies by prioritizing precision digital marketing transformations to build sustainable loyalty in a competitive market

Segmentation : As an Effort to Optimize the Number of New Student applicants at Private Universities

2026-07-18T08:21:07+00:00

The purpose a this study is to cluster (segment) users of higher education services at FE-USM to develop effective communication so as to increase the number of users of higher education services.The research method used was descriptive research, using convenience sampling with a sample size of 373 respondents from a population of 5,589. Data collection was conducted using a survey via Google Forms, and data processing was performed using the K-Means clustering method with SPSS.This study resulted in three clusters with the following membership: cluster 1 with 11 members, cluster 2 with 259 members, and cluster 3 with 3 members, where the cluster-forming variables were influenced by six variables, initially using eight variables. The six (6) variables that formed the clusters were age, occupation, marital status, income, reasons for choosing a university, and reasons for choosing a study program. The communication media that need to be developed are word of mouth, websites and social media, as well as brochures and banners with content tailored to each cluster.

The The Effect Of Auditor Competence And Auditor Experience On Audit Quality With Auditor Ethics As A Moderating Variable

2026-10-04T07:17:43+00:00

The purpose of this study is to determine the effect of Auditor Competence and Auditor experience on Audit Quality, and to determine whether Auditor Ethics can strengthen or weaken the effect of Auditor Competence and Auditor experience on Audit Quality. This study was conducted at the Office of the Inspectorate General of the State of the Republic of Indonesia, with a sample of 36 auditors. The sample was selected using a purposive sampling technique. Data collection in this study used a survey method using a questionnaire. The data analysis technique used was Moderated Regression Analysis (MRA) with SPSS version 23 analysis tools. The results of the study indicate that partially Auditor Competence and Auditor Experience in carrying out audits have a positive and significant effect on Audit Quality at the Office of the Inspectorate General of the State of the Republic of Indonesia. Auditor Ethics can strengthen the influence between Auditor Competence while auditor ethics weaken Auditor Experience on Audit Quality at the Office of the Inspectorate General of the State of the Republic of Indonesia, Dili, Timor Leste.

The Influence of Leadership Style, Work Environment, Organizational Commitment, and Job Satisfaction on the Performance of Civil Servants of the Riau Islands Province KPU

2026-10-06T07:19:16+00:00

This study aims to analyze the influence of Leadership, Work Environment, Organizational Commitment, and Job Satisfaction on the Performance of Civil Servants of the KPU RIAU Islands. This research uses a quantitative approach grounded in Performance Theory, which views performance as the result of managerial processes, organizational behavior, and employee psychological factors. The sampling technique used was a saturated sample, involving all ASN KPUs in Riau Islands Province, with a total of 145 respondents. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results of the study showed that Leadership had a positive and significant effect on ASN performance (p-value = 0.026), and Job Satisfaction had a very strong and significant positive influence (p-value = 0.000), becoming the most dominant variable. Organizational Commitment also has a substantial effect on performance, but in a negative direction (p-value = 0.036), indicating that some forms of commitment have not fully encouraged performance improvement. Meanwhile, the Work Environment did not significantly influence ASN performance (p-value = 0.631). The R-square value of 0.93 indicates that the research model has very strong explanatory power. This research emphasizes the importance of strengthening leadership qualities and increasing job satisfaction to improve the performance of ASN in election organizing institutions.

The Influence Of Insider And Outsider Ownershio On Company Perfomance

2026-10-06T07:19:31+00:00

This study aims to determine the effect of ownership structure, which is grouped into two, namely outsider and insider ownership, on company performance. This study was conducted on 366 companies listed on the Indonesia Stock Exchange (IDX) in 2023. Insider ownership is measured by family ownership and managerial ownership. While outsider ownership is measured using institutional ownership and public ownership. The control variables added to this study include: leverage, company size, and liquidity. The use of control variables is indicated to prevent biased calculation results. The theory used in this study is agency theory, which explains the relationship between owners (owners) and agents (managers). The implementation of this study lasted 1 year and was funded by internal funds from Semarang University. The analysis method used in this study is Partial Least Squares (PLS). The results of this study indicate that outsider and insider ownership have a significant influence on company performance.

Competency Development Strategy For Archivists Through Structured Mentoring In Digital Transformation

2026-10-06T07:18:58+00:00

This study examines the effectiveness of implementing the Integrated Dynamic Archival Information System (SRIKANDI) at the Ministry of Industry, focusing on the challenges of developing archivist competencies. Although digital infrastructure is available, the achievement of digital archive filing only reached 21.09% in 2024, indicating a gap between system availability and work practices. This study identifies that the main obstacle is not technological, but rather the readiness of human resources to adapt to digital work behaviors and master complex archival procedures. Using a qualitative approach with an instrumental case study design, this research analyzes the dynamics of mentoring as a social learning mechanism encompassing attention, retention, and reproduction. Findings show that structured mentoring plays a crucial role in bridging competency gaps, transferring tacit knowledge, and strengthening archivists' self-efficacy. Based on a SWOT analysis, a Cross-Generational Mentoring Model Recommendation is formulated, focusing on foundation strengthening, implementation expansion, and continuous optimization. This journal concludes that competency development through mentoring is a realistic solution to improve the quality of digital filing and archival accountability in the public sector.

The Influence of Agile Digital Marketing Capabilities and Personalized CRM on Customer Loyalty in the E-Commerce at UMKM BATIK Surabaya

2026-10-08T07:20:52+00:00

In the midst of a highly competitive e-commerce ecosystem, traditional creative industries such as batik face significant challenges in maintaining customer loyalty. This study aims to analyze the influence of Digital Marketing Agility and Personalized CRM on Customer Loyalty among Batik MSMEs in Surabaya. Using an explanatory quantitative approach, data were collected via an online questionnaire from 150 respondents who are active e-commerce customers of Surabaya Batik. Data analysis was conducted using variance-based Structural Equation Modeling (SEM) with SmartPLS 3 software. The measurement model evaluation results indicate that all research instruments meet stringent validity and reliability criteria. The findings reveal that both Digital Marketing Agility and Personalized CRM have a positive and significant impact on customer loyalty, with an R-Square (R2) value of 0.845. Partially, Personalized CRM exerts a more dominant influence (ß = 0.512$) compared to the digital marketing agility aspect (ß = 0.426$). This indicates that while the speed of technological adaptation is crucial, a personal touch in customer relationships remains the primary determining factor for cultural product consumers. A predictive relevance (Q2) value of 0.539 further confirms the high predictive accuracy of the model. This research provides a significant theoretical contribution to the digital marketing literature for MSMEs and offers managerial implications for batik artisans to integrate technological agility with service personalization to create sustainable customer retention

Human Capital Development Strategy For Civil Service Human Resource Analysts At NCSA

2026-10-08T07:20:34+00:00

Public administration transformation requires government institutions to develop civil servants who are competent, adaptive, and strategically oriented. In this context, the Functional Position of Civil Service Human Resource Analyst at the National Civil Service Agency (NCSA) is expected to support merit-based civil service management, yet its human capital development has not been fully optimized. This study aims to examine why human capital development for Civil Service Human Resource Analysts at NCSA remains suboptimal and to formulate operational strategies to strengthen their technical competence. Using a descriptive qualitative case study design, data were collected through semi-structured interviews with 11 key informants and document analysis. The data were analyzed thematically using Andrew Mayo’s five human capital components and synthesized through SWOT and TOWS analysis. The findings reveal that competency development remains fragmented and insufficiently integrated with competency mapping, job-level needs, performance management, and career development. The study concludes that an integrated, differentiated, and evidence-based strategy is required to strengthen technical competence and support merit-based public administration reform.

Exploring the Implementation of Total Quality Management in Enhancing Organizational Performance in Manufacturing Companies

2026-06-26T07:34:54+00:00

Total Quality Management (TQM) has emerged as a pivotal strategic framework in contemporary organizational management, particularly within the manufacturing sector. This study explores the implementation of TQM principles and their influence on organizational performance in manufacturing companies. The primary objective is to examine how core TQM dimensions — including customer focus, continuous improvement, employee involvement, process management, and top management commitment — contribute to enhanced operational effectiveness and competitive advantage. This research employs a qualitative exploratory approach, drawing on an in-depth review of existing empirical literature and case-based evidence from manufacturing firms that have adopted TQM practices. The findings suggest that organizations which systematically integrate TQM principles into their operational and strategic frameworks demonstrate measurable improvements across multiple performance dimensions, including product quality, production efficiency, employee productivity, and customer satisfaction. Moreover, the study identifies that the degree of organizational commitment to TQM implementation significantly determines the extent of performance outcomes. Companies that embed TQM as a culture rather than a procedural mandate tend to achieve more sustainable and long-term improvements. Barriers to effective implementation — such as resistance to organizational change, inadequate training, and insufficient leadership support — are also critically examined. This study contributes to the growing body of knowledge on quality management by providing a comprehensive analysis of TQM's applicability and effectiveness within the manufacturing context. The findings offer practical implications for managers and policymakers seeking to leverage quality management frameworks as a driver of organizational excellence and competitive sustainability.

The Influence Of Cocoa Bean Prices And Business Risks On The Entrepreneurial Interest Of Cocoa Farmers In Galang Suka Village

2026-10-09T07:21:18+00:00

This study aims to determine how the influence of Cocoa Bean Prices and Business Risks on Cocoa Farmers' Interest in Entrepreneurship in Galang Suka Village. The research methodology used is a quantitative descriptive method. The type of data used in this study is quantitative data, namely data obtained in the form of numbers or figures. Data sources are primary and secondary data. The population in this study are residents of Galang Suka Village aged 18 - 55 years. By using the Slovin formula, the researcher determined the number of samples in this study as many as 291 respondents. The sampling technique with probability sampling uses random sampling type. The data were analyzed using multiple linear regression analysis methods. The results of the analysis provide the equation Interest in entrepreneurship = 23.201 + 0.355 cocoa bean prices + 0.331 business risks + e. The partial hypothesis calculation results obtained tcount (10,556)> ttable (1,968) with a significance level of 0.000 <0.05, then Ho is rejected and Ha is accepted, namely the Price of Cocoa Beans has a partial effect on the Interest of Cocoa Farmers in Entrepreneurship in Galang Suka Village. The partial hypothesis calculation results obtained tcount (10.065)> ttable (1.968) with a significance level of 0.000 <0.05, then Ho is rejected and Ha is accepted, namely Business Risk has a partial effect on the Interest of Cocoa Farmers in Entrepreneurship in Galang Suka Village. The calculation results obtained Fcount (100,379)> Ftable (3,027) with a significance level of 0.00 <0.05, then Ho is rejected and Ha is accepted, namely the Price of Cocoa Beans and Business Risk have a simultaneous effect on the Interest of Cocoa Farmers in Entrepreneurship in Galang Suka Village. The R Square (R2) value obtained was 0.407, meaning that only 41.1% of the Entrepreneurial Interest variable can be explained by the Cocoa Bean Price and Business Risk variables, while the remaining 58.9% is influenced by other variables not examined in this study.

When Workload And Work Environment Shape Quiet Quitting: Empirical Evidence From Government Institutions In Indonesia

2026-10-09T07:20:45+00:00

Quiet quitting has emerged as a growing challenge in public sector organizations, particularly in high-demand service institutions operating under geographical and resource constraints. This issue is critical because persistent employee disengagement can undermine service quality, organizational effectiveness, and the sustainability of public service delivery, especially in strategically important regions such as eastern Indonesia. This study examines the effects of workload and work environment on quiet quitting among civil servants in the Directorate General of Civil Aviation in Papua using a quantitative survey approach. Data were collected from operational-level employees in airport technical units to analyze how job demands and workplace conditions shape disengagement behavior. The findings show that excessive workload increases employees’ tendency to engage in quiet quitting, while a supportive work environment reduces such behavior. These results indicate that quiet quitting represents an adaptive response to sustained workload pressure rather than a lack of commitment in public sector organizations.

Analysis of Factors Influencing Family Financial Readiness in Facing the Burden of Elderly Care Costs in Indonesia

2026-10-09T07:20:13+00:00

This study aims to analyze the determinants of family financial preparedness in facing the burden of elderly care, a crucial issue amidst the phenomena of an aging population and the "sandwich generation" in Indonesia. Using a behavioral finance theoretical framework, this research examines the influence of financial literacy, income level, social support, and perception of care costs on financial preparedness. Data were collected through a survey of 150 heads of households with elderly dependents and analyzed using the variance-based Structural Equation Modeling (PLS-SEM) approach. The model evaluation results demonstrate a very strong predictive explanatory power with an R-Square value of 81.5%. The findings reveal that the perception of care costs is the only factor with a positive and highly significant influence on financial preparedness (ß = 0.898; p < 0.001). Surprisingly, financial literacy, income level, and social support proved to have no significant partial influence. This indicates a shift in economic behavior, where a family's financial readiness is driven more by psychological-anticipatory factors regarding future cost risks rather than pure economic capacity or technical financial knowledge. These findings contribute theoretically to the family risk management model and provide policy implications for the government to reformulate financial education strategies that emphasize the transparency of Long-Term Care (LTC) cost estimations. The study concludes that the "reality shock" regarding future costs is the primary driver in building household financial resilience

The Influence of Innovation Factors and Capability Factors on Baby Squid Marketing Performance

2026-10-09T07:19:46+00:00

The growth of Micro, Small, and Medium Enterprises (MSMEs) in Banjarmasin City has increased significantly from year to year, dominated by the food and beverage sector such as Baby Cumi products. Despite contributing positively to the economy and reducing unemployment, MSMEs are still faced with classic challenges such as simple management, the absence of a legal entity, and limited human resource skills. This study aims to analyze the influence of Innovation Factors ($X_1$) and Capability Factors ($X_2$) on Marketing Performance ($Y$) in Baby Cumi MSMEs in Banjarmasin City. The research method used is an explanatory quantitative approach. The population in this study includes all Baby Cumi MSMEs in Banjarmasin, with a sampling technique using a saturated sampling method (census) of 48 respondents. Data collection was carried out through interviews, questionnaires, documentation, and observation. The data analysis technique used Partial Least Square-Structural Equation Modeling (PLS-SEM) with the help of SmartPLS 3.29 software. The results of the structural model test (inner model) show that the Innovation variable has a positive and significant influence on Marketing Performance with a t-value of 10.666 ($> 1.96$) and a P-value of 0.000. However, the strength of its influence is in the very weak category with a path coefficient value of 0.102. On the other hand, the Ability variable is proven to have a positive and very significant influence on Marketing Performance with a t-value of 6.833 ($> 1.96$), a P-value of 0.000, and a strong path coefficient of 0.783. Simultaneously, the integration of the determination value ($R\text{-Square}$) contributes 77.7% to Marketing Performance. The conclusion of this study emphasizes that mastery of solid management skills (Ability Factor) is the most instant and crucial main driver for Baby Cumi MSMEs compared to product innovation actions to optimize sales turnover, production volume, and business profits.

Strategy For Developing Bhabinkamtibmas Competency Training At Korbinmas Bharkam POLRI

2026-10-09T07:19:27+00:00

This study aims to analyze the effectiveness of Bhabinkamtibmas competency training and formulate a development strategy at Korbinmas Baharkam Polri. The study used a descriptive qualitative approach with data collection techniques through interviews, documentation, and observation of 14 purposively selected informants. Data analysis was conducted using an interactive model with stages of reduction, presentation, and conclusion drawing. The training program evaluation used the CIPP (Context, Input, Process, Product) model. The results showed that the training was not optimal, characterized by a Training Needs Analysis (TNA) that was not data-based, limited resources, learning methods that were still predominantly theoretical, and evaluations that were unable to measure the impact on performance. Based on these findings, a training development strategy was formulated that included strengthening data-based TNA, implementing blended learning, optimizing internal resources, reorienting practice-based learning, and developing continuous evaluation based on the Kirkpatrick model. This strategy is expected to increase the effectiveness, efficiency, and sustainability of training in supporting the improvement of Bhabinkamtibmas competency and the quality of public services.

Corporate Political Strategy and Market Valuation: Does Family Governance Matter in the Energy Sector?

2026-10-09T07:19:05+00:00

This study examines the effect of political connection on the market performance of energy sector companies listed on the Indonesia Stock Exchange during the 2019–2024 period, with family ownership as a moderating variable. Market performance is proxied using Price-to-Book Value (PBV), reflecting investors’ perception of firm value. Political connection is measured using a dummy variable indicating whether a company has directors, commissioners, major shareholders, or state ownership with political ties. Family ownership is measured by the proportion of shares owned by founding families. This research employs panel data regression analysis with control variables including firm size, leverage, and firm age. The results indicate that political connection significantly affects market performance. Furthermore, family ownership moderates the relationship between political connection and market performance. The findings support Agency Theory and Stewardship Theory in explaining how political ties and ownership structure influence firm valuation in highly regulated industries such as the energy sector. This study contributes to the literature by providing updated empirical evidence from Indonesian energy companies in the post-pandemic recovery period.

Operational Management of Radiographic Equipment (X-ray, CT-scan, MRI): Correlation of Utilization, Idle Time, and Energy Consumption on Hospital Cost Efficiency

2026-10-09T07:18:52+00:00

High hospital expenses are associated with the operation and maintenance of medical equipment. Radiographic equipment such as X-ray, Computed Tomography (CT-scan), and Magnetic Resonance Imaging (MRI) are among the most frequently used diagnostic tools in hospitals and significantly contribute to operational expenditures. A quantitative correlational research design was applied using secondary data, collecting data from hospital radiology department records over a specific operational period. Equipment operational hours as variables were analyzed. Statistical analysis was conducted using correlation to determine the relationship between equipment utilization efficiency and cost reduction. Results indicate that although greater equipment use may increase total operational cost, more optimal utilization may improve cost efficiency per diagnostic service. Higher equipment leads to improved cost distribution across diagnostic procedures, thereby enhancing cost efficiency within hospital operations. In conclusion, optimizing the operational hours of radiographic equipment such as X-ray, MRI, and CT-scan plays an important role in improving hospital cost efficiency.

Facilitator Competencies Gap Analysis in the Implementation of Distance Learning Model for CPNS Training in Ministry of Transportation

2026-10-09T07:18:39+00:00

Digital transformation has significantly reshaped civil service training, including the implementation of distance-based Basic Training for Civil Servant Candidates (Latsar CPNS). This study examines participants’ perceptions of facilitator competencies, identifies gaps between expected standards and actual practices, and outlines implications for competency development. A quantitative approach was employed using a structured questionnaire administered to 432 CPNS participants in the Ministry of Transportation. The instrument measured three competency domains: learning management, personality and social relations, and substantive technical competence. Data were analyzed using descriptive statistics with reliability and validity testing. The findings indicate that facilitators are generally perceived as competent in delivering distance learning. However, notable gaps remain in the contextualization of learning materials, the level of interactivity, and the pacing of delivery. These gaps are particularly relevant given participants’ preference for practical, engaging, and technology-supported learning. The results underscore the need to strengthen facilitator roles within the Civil Servant Competency Development framework, emphasizing integrated learning, continuous development, and alignment with workplace application to support effective competency development in the digital era.

Strategies For Developing Work Resilience For Generation Z In Public Sector Organizations: A Case Study At The Social Security Administering Body For Health (BPJS Kesehatan)

2026-10-09T07:18:26+00:00

Generation Z represents the largest age cohort within BPJS Kesehatan's workforce, accounting for 38.8 percent of its 13,627 employees, with a relatively higher rate of voluntary turnover compared to other age groups, making the management of this group's work resilience an important area of organizational attention. This study aims to identify the factors associated with the work resilience of Generation Z employees at the BPJS Kesehatan Head Office and to formulate a development strategy grounded in the four dimensions of McEwen's (2011) resilience theory: mental toughness, physical endurance, emotional balance, and purpose and meaning. A qualitative case study approach was employed, involving semi-structured in-depth interviews with eleven purposively selected informants, complemented by validation through expert judgment from a human resources management representative. Data were analyzed using the interactive model of Miles, Huberman, and Saldáña, comprising data condensation, data display, and conclusion drawing, with source triangulation applied to ensure the credibility of the findings. The results identify a number of factors associated with work resilience across each dimension, including the placement process and onboarding period for new employees in relation to mental toughness, workload and working-hour arrangements in relation to physical endurance, interpersonal dynamics and psychosocial support in relation to emotional balance, and perceptions of employment status certainty and career pathways in relation to purpose and meaning. These four dimensions are interrelated and may collectively influence employees' level of work resilience and their decision to remain with the organization. Based on these findings, this study proposes a two-tiered strategy comprising policy and governance strengthening as its foundation, complemented by creative supporting programs for each dimension. This strategy has been reviewed by BPJS Kesehatan's human resources management and considered relevant and applicable for supporting the improvement of work resilience among Generation Z employees in public sector organizations.

Leadership Strategy Of The Civil Servants Police Unit At The District Level To Optimize Performance In Supporting The Transformation Of Jakarta City Towards A Global City

2026-07-01T06:05:59+00:00

This study aims to analyze leadership strategies in optimizing the performance of the Sub-district Satpol PP (Civil Service Unit) in supporting Jakarta's transformation into a global city. The background of this study is based on the strategic role of Satpol PP as a regional government apparatus responsible for maintaining public order, enforcing regional regulations, and protecting the community at the sub-district level. In the context of Jakarta's global city agenda, Satpol PP performance must be strengthened through effective leadership, responsive coordination, and professional public service. This study uses a qualitative approach with data collection through in-depth interviews with relevant informants. The informants include Sub-district Satpol PP leaders, Satpol PP officers, sub-district government officials, community representatives, and stakeholders involved in public order and urban governance. These interviews are designed to explore leadership practices, coordination patterns, performance challenges, institutional support, and strategies used to improve the effectiveness of Satpol PP duties. Data will be analyzed descriptively through data reduction, data presentation, and conclusion drawing. The expected outcome of this study is to identify leadership strategies that can improve discipline, motivation, coordination, responsiveness, and accountability among Satpol PP personnel. This study is expected to demonstrate that strategic leadership, clear communication, participatory decision-making, capacity building, performance monitoring, and cross-sector collaboration are important factors in optimizing the performance of the Public Order Agency (Satpol PP). Furthermore, this study is expected to provide practical recommendations for strengthening leadership at the sub-district level, improving institutional work culture, and enhancing the role of Satpol PP in supporting public order and urban governance. These findings are also expected to assist leaders in formulating more adaptive programs, measurable performance targets, and mechanisms for continuous improvement in the future. Therefore, this study contributes to the development of local government leadership studies and provides policy input for Jakarta in preparing effective, adaptive, and professional public order institutions towards becoming a competitive global city.

The Effect Of Net Profit Margin, Sales Growth, Roa (Return On Assets) On Dividend Policy With Management Ownership As A Moderating Variable

2026-10-09T07:18:12+00:00

Tujuan dari penelitian ini adalah untuk mempelajari bagaimana kebijakan dividen berdampak pada Net Profit Margin (NPM), pertumbuhan penjualan, dan Return on Assets (ROA). Selain itu, penelitian ini juga menyelidiki peran kepemilikan manajemen sebagai variabel moderasi. Keputusan penting yang dibuat oleh perusahaan adalah kebijakan dividen, yang memengaruhi jumlah keuntungan yang diberikan kepada pemegang saham dan berdampak pada kinerja keuangan perusahaan. Penelitian menggunakan pendekatan kuantitatif dengan data sekunder dari laporan keuangan perusahaan. Analisis regresi dan uji moderasi digunakan untuk menentukan apakah hubungan antara variabel independen dan kebijakan dividen diperkuat atau diperlemah oleh kepemilikan manajerial. Hasil penelitian diharapkan menunjukkan bahwa Net Profit Margin, peningkatan penjualan, dan Return on Assets memengaruhi kebijakan dividen. Selain itu, diduga bahwa kepemilikan manajerial memiliki kemampuan untuk mengatur hubungan ini, yang memungkinkan mereka untuk memberikan pemahaman yang lebih baik tentang komponen yang mempengaruhi kebijakan dividen perusahaan.

Effectiveness Of The Gratification Control System In The Directorate General Of Customs And Excise

2026-10-09T07:17:58+00:00

Corruption, particularly in the form of gratuities, remains a serious challenge in Indonesia's public governance. As a strategic agency that interacts directly with business actors and the public, the Directorate General of Customs and Excise (DJBC) faces a relatively high risk of gratuity-related issues. Therefore, the effectiveness of the gratuity control system is a key element in preventing corruption and strengthening the principles of good governance within the DJBC environment. This study aims to evaluate the effectiveness of the Gratuity Control System at DJBC using William N. Dunn’s policy evaluation framework, which encompasses six criteria: effectiveness, efficiency, adequacy, equity, responsiveness, and appropriateness. The research utilizes literature and document studies on regulations, official reports from the Ministry of Finance and the Corruption Eradication Commission (KPK), and relevant scientific publications. The study findings indicate that, normatively, DJBC has established a robust regulatory framework, including PMK Number 227/PMK.09/2021, the formation of the Gratuity Control Unit (UPG), and integration with the Government’s Internal Control System. A gratuity reporting system is also available and integrated with the KPK’s reporting mechanism. In terms of effectiveness and appropriateness, this policy has been relatively successful in increasing civil servants' awareness of the dangers of gratuities and fostering a culture of integrity. However, the study identifies several implementation challenges, such as a low rate of substantive gratuity reporting, a tendency toward purely administrative compliance, and disparities in understanding and capacity across different work units.Regarding responsiveness and adequacy, the gratuity control system still needs strengthening to address non-material and relational gratuity risks. Based on these findings, the study recommends strengthening risk-based integrity development, enhancing continuous anti-gratuity literacy, optimizing the digitalization of reporting, and reinforcing internal monitoring and evaluation functions. With these improvements, the Gratuity Control System at DJBC is expected to function more effectively as an anti-corruption instrument, supporting the realization of clean, transparent, and accountable governance

Civil Servant Career Development Model At The Secretariat Of The Presidential Advisory Council

2026-10-09T07:17:45+00:00

This study aims to analyze the career development of Civil Servants (PNS) within the Secretariat of the Presidential Advisory Council (Setwantimpres), identify the factors contributing to suboptimal career development, and formulate career development strategies and models tailored to the organization's characteristics. This study employed a qualitative method with a case study approach. Data collection techniques included in-depth interviews, observation, and document review. The research informants consisted of structural officials, functional officials, administrative staff, and triangulation informants from the Human Resources Bureau of the Ministry of State Secretariat. Data analysis was conducted through data reduction, data display, and thematic conclusion drawing. The results show that civil servant career development in Setwantimpres established a formal foundation through the implementation of talent management, performance appraisal, competency development, competency tests, and a career management system integrated with the Ministry of State Secretariat. However, its implementation has not been optimal due to constraints in organizational structure, job formation, and career mobility space; suboptimal career information transparency and follow-up on assessment results; as well as limitations in competency development and employee readiness. This study also found that career development in lean-structured organizations cannot rely solely on vertical promotion but needs to be strengthened through rotation, mutation, deployment, continuous competency development, coaching, mentoring, and job enrichment. Based on the findings, a career development model for Setwantimpres civil servants was formulated, consisting of six main components: mapping organizational needs and employee potential; performance appraisal, competency assessment, and talent management; career portfolio and track record; continuous competency development; career mobility; and career monitoring, evaluation, and feedback. This model is expected to serve as a foundation for a more directed, transparent, adaptive, and sustainable civil servant career development in government organizations with limited structures.

Service Quality, Lecturer Performance, and Cadet Satisfaction: Academic Culture as a Predictor and Moderator in Sorong Merchant Marine Polytechnic

2026-10-09T07:17:32+00:00

This study examines the effects of service quality, lecturer performance, and academic culture on cadet satisfaction and tests the moderating role of academic culture in a residential maritime vocational education setting. A quantitative explanatory design with a census approach was employed. Data were collected from 200 Diploma III cadets at Sorong Merchant Marine Polytechnic and analysed using PLS-SEM in SmartPLS 4.1.5 with 5,000 bootstrap subsamples. Lecturer performance (β = 0.529; p < 0.001) and academic culture (β = 0.503; p < 0.001) had positive and significant effects on cadet satisfaction, whereas service quality was not significant (β = −0.067; p = 0.667). Neither interaction between academic culture and service quality nor between academic culture and lecturer performance was significant. The model explained 95.5% of the variance in cadet satisfaction (R² = 0.955). The findings indicate that in a highly disciplined residential learning environment, academic culture operates more convincingly as a structural predictor than as a moderator. Managerially, cadet satisfaction should be strengthened through lecturer pedagogical competence, high-quality learning interactions, academic integrity, and the internalisation of maritime professional values.

Literature Review: Innovation Strategies To Improve Competitiveness In Msmes

2026-08-03T04:37:59+00:00

This study aims to examine innovation strategies that MSMEs can implement to increase competitiveness through a literature review. This study uses a descriptive approach by examining various scientific literature sources such as journals, books, and relevant articles. The results of the study indicate that MSME innovation strategies to increase competitiveness can be implemented through product innovation, process innovation, and digital technology-based marketing innovations such as the use of e-commerce and social media. These strategies have been proven to increase business efficiency, productivity, and expand market reach. However, their implementation still faces several obstacles, such as limited resources and low technological literacy. In addition, the success of MSME innovation is influenced by internal factors such as entrepreneurial interest, effective management, product and service quality, and the ability to build brands and creative promotions. While external factors include business networks, government regulatory support, access to financing, technological advances, and market understanding. Thus, the synergy of innovation and digitalization, along with the support of internal and external factors, is the main key to increasing the competitiveness and sustainability of MSMEs in the era of modern business competition.

Brand Authenticity And Advocacy Loyalty In Online Communities: The Mediating Role Of Behavioral Engagement

2026-10-09T07:17:19+00:00

Social media's growth has motivated companies and communities to build closer ties with their stakeholders through honest conversation. Online communities say that brand authenticity increases members' loyalty and support. However, particularly in Indonesia's self-improvement communities, the mechanisms by which brand authenticity affects advocacy loyalty via behavioral engagement remain mostly unresearched. This study seeks to examine how brand authenticity impacts community advocacy loyalty, with behavioral engagement acting as a mediating factor, in the Woman Choice Community on Instagram. The current research uses a quantitative method, applying an explanatory research framework. The information provided here was gathered by administering a survey to 277 participants from the Woman Choice Community who follow the Instagram handle @womanchoice. The study employed Structural Equation Modeling-Partial Least Squares (SEM-PLS) with a bootstrapping method that included 5,000 subsamples to examine both direct and indirect relationships between the variables. The findings show that loyalty towards community advocacy is significantly and favorably influenced by brand authenticity. This study also found that behavioral involvement acts as a mediator, improving the relationship between brand authenticity and loyalty to community support. The findings show that members' views of brand authenticity might improve their behavioral involvement, therefore influencing their willingness to independently support, endorse, and promote the community. This research adds to the current literature on brand authenticity and community-focused marketing by highlighting the significance of behavioral engagement as a means that connects the creation of advocacy loyalty.The findings suggest that members' perceptions of brand authenticity can increase their behavioural engagement, which in turn can drive their willingness to voluntarily recommend, support, and advocate for the community. This study makes a contribution to the existing literature on brand authenticity and community-based marketing by emphasizing the importance of behavioral engagement as a mechanism that bridges the formation of advocacy loyalty. In practice, the research results provide recommendations for community managers to build authentic, transparent, and interactive communication through social media to increase member engagement and strengthen community advocacy loyalty.

Predicting National Research Project Delays: A Comparative Analysis Of Random Forest, Xgboost, And Logistic Regression

2026-10-09T07:17:06+00:00

Purpose: This study identifies the determinants of completion delay in national research projects and compares the predictive performance of Random Forest, XGBoost, and Logistic Regression in the context of the Productive Innovative Research (RISPRO) program managed by the Education Fund Management Institution (LPDP). Methods: Historical data on completed RISPRO projects from 2013 to February 2026 were integrated from selection, disbursement, reporting, monitoring, and no-cost extension databases. The final modeling data were processed through a leakage-safe workflow that combined project metadata with title-based TF-IDF features, standardized numeric variables, encoded categorical variables, and the application of SMOTE only to the training folds. Determinants were triangulated through Mann-Whitney U and chi-square tests, Logistic Regression coefficients and odds ratios, and tree-based feature importance. Model performance was evaluated using repeated stratified five-fold cross-validation, producing 25 estimates per algorithm, followed by Friedman, Wilcoxon signed-rank, and McNemar tests. Results: Project duration is the most consistent determinant: a one-standard-deviation increase, approximately 0.60 years, raises the odds of delay by 3.34 times. Funding shows a non-linear pattern, with projects funded at IDR 3-5 billion showing the highest odds of delay, 4.72 times the reference category, while projects above IDR 5 billion show lower risk. Slower second-stage disbursement and slower monitoring are also associated with higher delay risk. Random Forest achieved the highest mean F1-score, 0.907, and recall, 0.942, although the overall Friedman test showed no statistically significant difference among the three algorithms, p = 0.0692. Implications: LPDP can use these models as an early-warning instrument to prioritize assistance for projects at higher risk of delay, accelerate second-stage disbursement, and implement risk-based monitoring. Random Forest is suitable as the primary screening engine, while Logistic Regression can provide an interpretive explanatory layer for accountable public-sector decision-making.